SupperMall.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.

Which means we are open about our methods of tracking and use of the visitors’ personal data, and you can check freely what exactly we’re doing to it.

By using any of our services, you are agreeing to the terms of this Privacy Policy and Terms of Use.

You can read more about our reasons and ways to collect and use your personal details below.

SUPPER MALL’S WEBSITE VISITOR

Supper Malls website visitors are Internet users who visit our website including any pages on suppermall.com and our subdomain pages including shoes.suppermalls.com.  

What Personal Data We Collect.

  • Your email address (in case you voluntarily leave it while downloading informational guides, or subscribing for mass emails, or leaving a comment in the blog section, or sending a query email to the support team)
  • Member name and email used in registering on shoes.suppermalls.com, leaving a comment or while filling our contact form
  • The data about the browser and device you use to navigate the website and the way you navigate the website is also collected.

Why we collect these details from our website visitors.

The data is collected for the following purposes:

  1. Email addresses are used to give you the access to your personal profile page, and to inform you about our deals and special offers.
  1. The data about your browser and device is used to personalize the website experience, and to let you use our website resources to the full extent
  2. The way you navigate our stores is analyzed in order to let us research the ways to improve the website interface for a greater users’ satisfaction

 

Personal details we share with third parties

In order to provide you with the highest quality services, Supper Malls partners with some third parties companies that also receive some of the collected personal details:

  1. Mail Chimp (mass mailing service) uses the collected email addresses in order to create a database out of them, and to arrange mass delivery of our company newsletters.
  2. Google Analytics (web analytics tool) tracks your on-site behavior (the date of your visit to the website, the length of each session, the pages you have visited, the number of times you access the website within any month, and similar details) in order to help us understand the needs and actions of our website visitors, and improve our performance accordingly.

 

OUR COMPANY CLIENT

An Supper Mall company client is an individual who has purchased at least one product or ordered at least one service from shoes.suppermalls.com website.

Personal details we collect from our clients

  • Your first name and last name
  • Your email address.
  • The contents of your order(s) (the exact set of shoes.suppermalls.com services ever ordered by you)
  • Your payment details
  • The data about the browser and device you use to navigate the website
  • The way you navigate the store

Why we collect these details from our clients

The data is collected for the following purposes:

  1. Your first name and last name are used to verify your identity when you access our products.
  1. Email addresses used to establish and maintain contact with you throughout the whole process of rendering the ordered service and providing the post-purchase support
  2. The data about the contents of your order is used to render you the service(s) you have purchased, and to keep track of them in order to be able to answer any of your questions that may arise during the post-purchase lifelong support
  3. Your payment details are used to perform fraud screening and process the orders
  4. The data about your browser and device is used to personalize the website visual appearance, and to let you use the website resources to the full extent
  5. The way you navigate the store is analysed in order to let us research the ways to improve the website interface for a greater users’ satisfaction

personal details we share with third parties

In order to provide you with the highest quality services, Supper Malls partners with some third-party companies that also receive some of the collected personal details:

  1. Mail Chimp (mass mailing service) uses the collected email addresses in order to create a database out of them, and to arrange mass delivery of our company newsletters.
  1. Google Analytics (web analytics tool) tracks your on-site behavior (the date of your visit to the website, the length of each session, the pages you have visited, the number of times you access the website within any month, and similar details) in order to help us understand the needs and actions of our website visitors, and improve our performance accordingly.
  2. PayPal (online payment processing service) uses your credit card details in order to charge you for the order and transfer the money to Supper Mall company.
  3. PayPal (online payment processing service) uses your credit card details in order to charge you for the order and transfer the money to Supper Mall company.

 

I AM AN SUPPER MALLS AFFILIATE CLIENT

An Supper Malls affiliate is an individual that has agreed to the terms of Supper Malls Affiliate program and registered as an affiliate in order to promote our services by referring clients to the company.

Personal details we collected from affiliate Members

  1. Your first name and last name
  1. Your email address
  2. Your PayPal account details
  3. The data about the browser and device you use to navigate the website
  4. The way you navigate the store

Why we collect these details from clients

The data is collected for the following purposes:

  1. Your first name and last name are used to verify your identity when you access your personal affiliate account
  1. Email addresses are used to establish and maintain contact with you throughout the whole time of you being a Supper Malls affiliate
  2. Your PayPal details are used to send you affiliate commission payments
  3. The data about your browser and device is used to personalize the website visual appearance, and to let you use the website resources to the full extent
  4. The way you navigate the store is analyzed in order to let us research the ways to improve the website interface for a greater users’ satisfaction.

 

HOW WE PROTECT YOUR PERSONAL DATA

  1. Your personal information is only used by a number of Supper Malls company employees who are eligible to access such data, and are obliged to keep the personal details and financial information strictly confidential.
  1. We store personal information on secure servers that are managed by us and our service providers. Personal information that we store is subject to security and access controls, such as username and password authentication.
  2. According to our customized settings, Google Analytics (web analytics tool) deletes the gathered information on the website users’ behavior in 2 years since every particular visitor’s last access to the website.

HOW WE USE COOKIES

Cookies are small files transferred to your computer through your Web browser. With the help of cookies, Supper Malls site remembers you and recognize your last activity on the website in order to improve its own performance.

We use cookies for the following purposes:

  1. To remember the contents of your order (this way, we understand your preferences and address your requests more efficiently)
  2. To analyze your browser (allowing the website adapts to your device specifics)
  3. To get generalized data on the Supper Malls website traffic and site interaction (this way, we understand what better website experiences and additional tools we can introduce further)

If you keep browsing our website after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

You can email us at admin@shoes.suppermalls.com and ask:

  1. To delete your personal details from our system
  1. To receive the copy of your personal details we have collected
  2. To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

Thank you for your cooperation!

Refund Policy

Note: only item that are faulty, damaged or isn’t as described are eligible for Refund.

  1. Any item can be refunded if it is returned within 30 Days of Purchase or within 15 days after delivery. To be eligible for a refund, the item must be unused and in the same condition received and must be returned in the original packaging.
    1. We do not offer refund or exchange on used product.
    1. Buyer bears the return Shipping Cost and are non refundable.
    1. If you need to return any item kindly Contact us to send you a return Label.
    1. We will notify you as soon as we receive the item and the refund will be processed to the original form of Payment. All transport Risk is born by the Customer.
    1. If you have any problem with any of our product kindly contact us via our contact page and we will try as much as possible to resolve the issue.
    1. Kindly include your order number if contacting us about a refund.
    1. Kindly Contact us before giving Bad Reviews.

This document was last updated on May 2, 2020